Maintenance Procedure

If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.

Important

Do not rinse or wipe the print head. This can cause print head (cartridge) problems.

Note

Check the remaining ink level.

If the ink level is low, take appropriate action.
- Checking Ink Status
If the Alarm lamp is on or flashing, see An Error Occurs.
Increasing the print quality in the printer driver settings may improve the print result.
- Changing the Print Quality and Correcting Image Data (Windows)
- Changing the Print Quality and Correcting Image Data (Mac OS)

When the Print Results Are Blurred or Uneven:

Step1 Print the nozzle check pattern.

From the printer
- Printing the Nozzle Check Pattern
From the computer
- Printing a Nozzle Check Pattern (Windows)
- Printing a Nozzle Check Pattern (Mac OS)
Step2 Examine the nozzle check pattern.
If there are missing lines or horizontal white streaks in the pattern:
Step3 Clean the print head.

From the printer
- Cleaning the Print Head
From the computer
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)
After cleaning the print head, print and examine the nozzle check pattern: Step1
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4 Clean the print head deeply.

From the computer
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)

Note

If problem is not resolved after performing print head deep cleaning, perform system cleaning from a computer.
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)
If the problem is still not resolved, the print head may be damaged. Contact the service center.

When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:

Step Align the print head.

From the computer
- Aligning the Print Head Position (Windows)
- Aligning the Print Head Position (Mac OS)